
Tools

Clients
Executive Assistant/SMM/Project Manager
Learnlink VA | November 2023 - January 2025Provide administrative support: inbox, calendar, travel, and project management.- Implement marketing strategies: email/SMS outreach and social media management.
- Conduct lead generation, data mining, and CRM tracking.
- Handle bookkeeping: invoicing, accounts reconciliation, and financial reporting.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Senior Account Executive
Xtera Outsourcing Management, Inc | July 2016 - 2021
Prospect and develop business opportunities with U.S. government agencies.- Build and maintain strong relationships with potential and existing clients.
- Lead sales efforts: present solutions, close deals, and manage contracts.
- Negotiate terms with customers and suppliers to optimize agreements.
- Collaborate with stakeholders to ensure successful delivery and compliance.
Chief Operating Officer
AVZ Outsourcing Solutions, Inc | June 2021 - October 2023
- Oversee accounts receivable/payable, bookkeeping, and financial reporting.
- Lead sales team efforts: close deals, handle recruitment, and coordinate purchasing and logistics.
- Implement marketing strategies: email outreach and social media management.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Virtual Executive Assistant
Herceg Network, Inc | March 2014 - May 2016
- Manage email marketing campaigns for multiple clients, ensuring engagement.
- Conduct lead generation activities to boost revenue.
- Provide technical support and troubleshoot client inquiries.
- Foster client relations through timely email and phone communication.
- Analyze performance and client feedback to optimize strategies.
Administrative Assistant
Royal Media Network, Inc. | February 2013 – December 2013
- Make collection calls to customers with outstanding balances.
- Provide Tier 2 customer service for escalated inquiries.
- Manage accounts receivable and payable processes.
- Audit monthly expenses, revenue, and sales trackers for accuracy.
Senior Account Executive
Modern Imaging Solutions | February 2010- June 2011
Build and maintain strong relationships with potential and existing Government clients and businesses.
Lead sales efforts: present solutions, close deals, and manage contracts.
Negotiate terms with customers and suppliers to optimize agreements.
Collaborate with stakeholders to ensure successful project delivery and compliance.
Virtual Executive Assistant
Daci, Inc. | July 2011- February 2013
Manage multiple Outlook calendars and schedule recurring meetings for the CEO.
Conduct lead generation activities to boost revenue.
Respond promptly to emails and phone calls.
Provide customer service and assistance to maintain successful ongoing relationships.
Offer credit repair support to clients as needed.
Quality Assurance Analyst
The Resource Group Philippines | February 2007 - October 2009
Build or cancel work orders at discretion, adhering to client guidelines.
Review sales calls and tag them as Valid, Cancelled, or Held based on established criteria.
Collaborate with quality assurance analysts to maintain high service standards.
Conduct quality assurance checks on over 100 calls daily to ensure compliance.
Executive Assistant/SMM/Project Manager
Learnlink VA | November 2023 - January 2025Provide administrative support: inbox, calendar, travel, and project management.- Implement marketing strategies: email/SMS outreach and social media management.
- Conduct lead generation, data mining, and CRM tracking.
- Handle bookkeeping: invoicing, accounts reconciliation, and financial reporting.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Senior Account Executive
Xtera Outsourcing Management, Inc | July 2016 - 2021
Prospect and develop business opportunities with U.S. government agencies.- Build and maintain strong relationships with potential and existing clients.
- Lead sales efforts: present solutions, close deals, and manage contracts.
- Negotiate terms with customers and suppliers to optimize agreements.
- Collaborate with stakeholders to ensure successful delivery and compliance.
Chief Operating Officer
AVZ Outsourcing Solutions, Inc | June 2021 - October 2023
- Oversee accounts receivable/payable, bookkeeping, and financial reporting.
- Lead sales team efforts: close deals, handle recruitment, and coordinate purchasing and logistics.
- Implement marketing strategies: email outreach and social media management.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Virtual Executive Assistant
Herceg Network, Inc | March 2014 - May 2016
- Manage email marketing campaigns for multiple clients, ensuring engagement.
- Conduct lead generation activities to boost revenue.
- Provide technical support and troubleshoot client inquiries.
- Foster client relations through timely email and phone communication.
- Analyze performance and client feedback to optimize strategies.
Administrative Assistant
Royal Media Network, Inc. | February 2013 – December 2013
- Make collection calls to customers with outstanding balances.
- Provide Tier 2 customer service for escalated inquiries.
- Manage accounts receivable and payable processes.
- Audit monthly expenses, revenue, and sales trackers for accuracy.
Senior Account Executive
Modern Imaging Solutions | February 2010- June 2011
Build and maintain strong relationships with potential and existing Government clients and businesses.
Lead sales efforts: present solutions, close deals, and manage contracts.
Negotiate terms with customers and suppliers to optimize agreements.
Collaborate with stakeholders to ensure successful project delivery and compliance.
Virtual Executive Assistant
Daci, Inc. | July 2011- February 2013
Manage multiple Outlook calendars and schedule recurring meetings for the CEO.
Conduct lead generation activities to boost revenue.
Respond promptly to emails and phone calls.
Provide customer service and assistance to maintain successful ongoing relationships.
Offer credit repair support to clients as needed.
Quality Assurance Analyst
The Resource Group Philippines | February 2007 - October 2009
Build or cancel work orders at discretion, adhering to client guidelines.
Review sales calls and tag them as Valid, Cancelled, or Held based on established criteria.
Collaborate with quality assurance analysts to maintain high service standards.
Conduct quality assurance checks on over 100 calls daily to ensure compliance.
Executive Assistant/SMM/Project Manager
Learnlink VA | November 2023 - January 2025Provide administrative support: inbox, calendar, travel, and project management.- Implement marketing strategies: email/SMS outreach and social media management.
- Conduct lead generation, data mining, and CRM tracking.
- Handle bookkeeping: invoicing, accounts reconciliation, and financial reporting.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Senior Account Executive
Xtera Outsourcing Management, Inc | July 2016 - 2021
Prospect and develop business opportunities with U.S. government agencies.- Build and maintain strong relationships with potential and existing clients.
- Lead sales efforts: present solutions, close deals, and manage contracts.
- Negotiate terms with customers and suppliers to optimize agreements.
- Collaborate with stakeholders to ensure successful delivery and compliance.
Chief Operating Officer
AVZ Outsourcing Solutions, Inc | June 2021 - October 2023
- Oversee accounts receivable/payable, bookkeeping, and financial reporting.
- Lead sales team efforts: close deals, handle recruitment, and coordinate purchasing and logistics.
- Implement marketing strategies: email outreach and social media management.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Virtual Executive Assistant
Herceg Network, Inc | March 2014 - May 2016
- Manage email marketing campaigns for multiple clients, ensuring engagement.
- Conduct lead generation activities to boost revenue.
- Provide technical support and troubleshoot client inquiries.
- Foster client relations through timely email and phone communication.
- Analyze performance and client feedback to optimize strategies.
Administrative Assistant
Royal Media Network, Inc. | February 2013 – December 2013
- Make collection calls to customers with outstanding balances.
- Provide Tier 2 customer service for escalated inquiries.
- Manage accounts receivable and payable processes.
- Audit monthly expenses, revenue, and sales trackers for accuracy.
Senior Account Executive
Modern Imaging Solutions | February 2010- June 2011
Build and maintain strong relationships with potential and existing Government clients and businesses.
Lead sales efforts: present solutions, close deals, and manage contracts.
Negotiate terms with customers and suppliers to optimize agreements.
Collaborate with stakeholders to ensure successful project delivery and compliance.
Virtual Executive Assistant
Daci, Inc. | July 2011- February 2013
Manage multiple Outlook calendars and schedule recurring meetings for the CEO.
Conduct lead generation activities to boost revenue.
Respond promptly to emails and phone calls.
Provide customer service and assistance to maintain successful ongoing relationships.
Offer credit repair support to clients as needed.
Quality Assurance Analyst
The Resource Group Philippines | February 2007 - October 2009
Build or cancel work orders at discretion, adhering to client guidelines.
Review sales calls and tag them as Valid, Cancelled, or Held based on established criteria.
Collaborate with quality assurance analysts to maintain high service standards.
Conduct quality assurance checks on over 100 calls daily to ensure compliance.
Executive Assistant/SMM/Project Manager
Learnlink VA | November 2023 - January 2025Provide administrative support: inbox, calendar, travel, and project management.- Implement marketing strategies: email/SMS outreach and social media management.
- Conduct lead generation, data mining, and CRM tracking.
- Handle bookkeeping: invoicing, accounts reconciliation, and financial reporting.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Senior Account Executive
Xtera Outsourcing Management, Inc | July 2016 - 2021
Prospect and develop business opportunities with U.S. government agencies.- Build and maintain strong relationships with potential and existing clients.
- Lead sales efforts: present solutions, close deals, and manage contracts.
- Negotiate terms with customers and suppliers to optimize agreements.
- Collaborate with stakeholders to ensure successful delivery and compliance.
Chief Operating Officer
AVZ Outsourcing Solutions, Inc | June 2021 - October 2023
- Oversee accounts receivable/payable, bookkeeping, and financial reporting.
- Lead sales team efforts: close deals, handle recruitment, and coordinate purchasing and logistics.
- Implement marketing strategies: email outreach and social media management.
- Oversee HR tasks: recruitment, onboarding, and employee record management.
Virtual Executive Assistant
Herceg Network, Inc | March 2014 - May 2016
- Manage email marketing campaigns for multiple clients, ensuring engagement.
- Conduct lead generation activities to boost revenue.
- Provide technical support and troubleshoot client inquiries.
- Foster client relations through timely email and phone communication.
- Analyze performance and client feedback to optimize strategies.
Administrative Assistant
Royal Media Network, Inc. | February 2013 – December 2013
- Make collection calls to customers with outstanding balances.
- Provide Tier 2 customer service for escalated inquiries.
- Manage accounts receivable and payable processes.
- Audit monthly expenses, revenue, and sales trackers for accuracy.
Senior Account Executive
Modern Imaging Solutions | February 2010- June 2011
Build and maintain strong relationships with potential and existing Government clients and businesses.
Lead sales efforts: present solutions, close deals, and manage contracts.
Negotiate terms with customers and suppliers to optimize agreements.
Collaborate with stakeholders to ensure successful project delivery and compliance.
Virtual Executive Assistant
Daci, Inc. | July 2011- February 2013
Manage multiple Outlook calendars and schedule recurring meetings for the CEO.
Conduct lead generation activities to boost revenue.
Respond promptly to emails and phone calls.
Provide customer service and assistance to maintain successful ongoing relationships.
Offer credit repair support to clients as needed.
Quality Assurance Analyst
The Resource Group Philippines | February 2007 - October 2009
Build or cancel work orders at discretion, adhering to client guidelines.
Review sales calls and tag them as Valid, Cancelled, or Held based on established criteria.
Collaborate with quality assurance analysts to maintain high service standards.
Conduct quality assurance checks on over 100 calls daily to ensure compliance.
Experience
"Maria is an amazing assistant with a big heart. You can teach people the skills but not the character...
Maria is extremely honest, hard-working and will routinely stay late to make sure she gets the job done. She's very well-organized, very kind and a pleasure to work with. I highly recommend her!"
Rhami A. | CEO
"It has been an absolute pleasure having Maria as an integral part of our team at Arch Web Design. As our Executive Assistant, Maria demonstrated exceptional organizational skills, proactive problem-solving abilities, and a remarkable dedication to her work. What stood out most about Maria was her unwavering commitment to excellence and her ability to maintain a positive and professional demeanor, even under pressure. Her strong communication skills and collaborative nature made her a valued partner to every member of our team. Maria’s impact on our agency will be felt long after her tenure, and we are incredibly grateful for her hard work and dedication. I wholeheartedly recommend Maria to any organization seeking a reliable, talented, and driven professional."
Muskaan R. | Project Manager
With 18 years of expertise in BPO - Sales & Client Relations and Executive Virtual Assistance, I am confident in my ability to provide tailored and streamlined solutions that will elevate your operations.
My background includes executive support, project management, and email and social media marketing and more, which enables me to quickly adapt to dynamic business needs and drive results.
While these are just a few highlights, I have much more to offer, and I am eager to bring my full range of skills and experience to your team.
Executive Assistant | Project Manager | SMM | Graphics & Video Editor | Recruiter | Sales & Business Development Manager
Hello, I'm
Maria Kathrina Belmonte
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